Watched the video presentation and really found it useful. I've been doing online therapy for year so this concept isn't new to me but some of the practical things he spoke of are really sticking out for me. Here are some:

- someone else in one of the rooms could be taping this without others knowing it
- someone else could be present in one of the rooms without others knowing it
- he offers ongoing mediation practice - very useful for a relative newbie like me
- shutting down the process as soon as it becomes apparent that there is some non-compliance
- keep questions short
- sessions are one hour, rather than the two that I tend to have in on-site
- have clear and realistic goals for the one hour